We have been tackling difficult bills this week, but time is running out to hear them and vote on them. To stay up to date, please check out Oregon Legislative Information System (OLIS) and research bills that interest you.
This week we discuss HB 4002A and HB 4026. Listen in on SoundCloud or watch this week’s episode of From the District here |
Winter came back with a vengeance this week. As you can see all roads leading to the coast were hit hard and made travel difficult for citizens of Senate District 16. While we can’t control mother nature, we can work towards improving safety on our arterial highways into and out of the coastal communities.
That’s why my bill for Hwy 30, SB 1556, is so important.
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I frequently get calls and emails asking for help with Unemployment Insurance and Paid Leave Oregon. Often, by the time someone reaches out to my office, they are very frustrated with the systems that Oregon has in place to service claims. I can’t always fix every issue, but have been successful in most of the cases that make it to our office.
I received an update today that Frances Online is now active for Unemployment Benefits. I am hopeful that this upgrade is indeed beneficial to citizens of Oregon.
The new UI system is Frances Online, the same system already used for employer contributions and Paid Leave Oregon benefits.
They have updated the partner toolkit with talking points, a “What’s Changing for Claimants” flier, sample newsletter article, and sample social media posts to help get the word out and support claimants in using the new system.
Action Required for Current Claimants
They are asking partners to help spread the word about what current claimants need to do to use the new system:
- Create a Frances Online account at frances.oregon.gov. If you have an active claim or applied but your claim is still being reviewed, information about your claim will appear in their new Frances Online account. If you have an account in Frances Online because you claimed benefits from Paid Leave Oregon, you do not need to set up a new account.
- File your weekly claim at frances.oregon.gov/claimant. Claimants can now file for the week of February 25–March 2. If you did not file a weekly claim for the week of February 18-24 and you are seeking benefits for that week, you can still claim that week using Frances Online. You can file all future weekly claims using Frances Online.
Customer Service Tips
OED expects the Unemployment Insurance Program will receive high call volumes for at least the first couple of weeks after going live in the new system. We are encouraging customers to use self-serve features available through Frances Online such as checking the status of a claim, uploading documents online, or making a payment online. Go to unemployment.oregon.gov/frances for more customer service tips.
We value your partnership; thank you for helping us serve the people of Oregon. We are excited about the enhancements with this new system. We are pleased we can follow through on our commitment to modernizing to better serve Oregonians. Visit unemployment.oregon.gov/frances to learn more.
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Clatsop County puts out a great weekly update. Check it out, and subscribe if you would like to get these weekly updates. Click here for the full update
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Events Around The District
If you have events in your area that you would like me to know about, please send details to sen.suzanneweber@oregonlegislature.gov
Coast Guard Week festivities are underway in Garibaldi. This week Garibaldi will be honored with the official designation as a Coast Guard City.
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Capitol Phone: 503-986-1716 District Phone: 503-300-4493
Capitol Address: 900 Court St. NE, S-405, Salem, Oregon 97301
Email: Sen.SuzanneWeber@oregonlegislature.gov
Website: https://www.oregonlegislature.gov/weber/