By Laura Swanson
As Tillamook County entered the sixth day without access to computers and spotty phone systems, “work-arounds” have been the name of the game. “We have employed manual operating devices,” said Emergency Management Director and county spokesman, Gordon McCraw. “Pens, pencils, and paper. The work of the county is getting done.”
Arete Advisors, the Digital Forensic Incident Response team is deploying a variety of strategies to determine the best way to regain access to the encrypted data as well as determine who caused this cyberattack. “They are methodically working through their processes, and using all tactics to restore the computers and phone systems,” continued McCraw. “We’ll continue to provide updates as information is available.” The DFIR team has been impressed by the cooperation and patience of the county managers and employees.
HERE ARE ALTERNATE CONTACT NUMBERS for the County Departments:
Tillamook County Health Department was open, although there was no access to electronic medical records. The county statement assured that personal health information was protected. If patients cannot get through on regular phone numbers, please call:
● 503-812-3916 for medical and behavioral health clinic scheduling
● 503-812-3774 for dental clinic scheduling and services
● 503-354-4257 for WIC, public health and environmental health
Department of Community Development is open Mon. to Fri. from 8 a.m. to 4 p.m. Please visit the office for planning and other department services. Please call:
● 503-812-8543 for building, plumbing, mechanical and electrical inspections
● 503-812-2431 for sanitation
https://www.tillamookcountypioneer.net/tillamook-county-cyberattack-update-digital-forensics-response-team-expected-to-arrive-friday-jan-24nd-county-departments-use-old-school-methods-to-provide-serivces/